Self Care 2021 Prepay 6 Massages; SAVE 10% Prepay 12 Massages; 20%. Great Gift Idea!
It is important to make sure we honor each of our guests as fairly as possible.
We understand that sometimes things happen however, the client scheduled after you may be on break or a tight schedule. In either case, everyone has a schedule to keep.
With that said, in the event a client is late for arrival for his/her scheduled appointment time, the late time is deducted from the scheduled time slot with the full amount for the scheduled services being due for the services that were scheduled. This allows our therapist(s), technician(s), and clinician(s) to stay on time for other scheduled clients and duties.
In the event that a scheduled appointment cannot be kept, we do not offer refunds on pre-paid services. You may however be rescheduled to another convenient day and time with at least 24 hours cancellation and rescheduling notice for which there is no fee provided the 24 hour notice is given.
Failure to provide a minimum of 24 hours notice for rescheduling or cancellation, may result in retainment of 50% of the total scheduled service charge to cover related staff, room prep time, and the service product preparation expenses while the balance (50% of the scheduled charges) will be applied to a rebooking date or a gift card/certificate for future use.
***Due to the Covid -19 pandemic there may be times we must reschedule. If we need to reschedule on our end for any reason we will attempt to give you as much notice as possible to keep everyone safe.
If you have been exposed or affected by Covid-19, please do the same.
No refunds on prepaid charges or purchases.
We will gladly extend the expiration date of your gift card in these instances. Prepaid packages do not expire for up to two years.
We may reschedule for another convenient time.
Choosing to use our services constitutes your agreement to our policies.
Time for you has been set aside, staff secured, tables and rooms prepped, in some cases, products purchased/ and/or food items purchased. Failing to show for the scheduled appointment may result in the relinquishment amount of the funds pre-paid as well as the services scheduled. Rescheduling after a No Show will require a new deposit.
Scheduling our services is your consent to our policies.
You will be draped for comfort, warmth, and modesty. Draping is a requirement under Texas Law.
Sexual comments, jokes, or advances, sexual movements, removing the draping, inappropriate touching of self and/or touching your massage therapist, will be cause to terminate your session with full payment due. Police will be notified and charges will be filed.